List of help and support agencies
HIV information and advice
NAM / Aidsmap
Comprehensive and accurate online and printed information and news about living with HIV and HIV treatment
NAM
Lincoln House
1 Brixton Road
London
SW9 6DE
UK
020 7840 0050
Terrence Higgins Trust (THT)
The largest HIV and AIDS charity in the UK offering wide range of HIV information and support services
THT Direct: 0845 12 21 200
Monday to Friday 10am – 10pm
Saturday & Sunday 12noon – 6pm
Terrence Higgins Trust
314-320 Gray's Inn Road
London
WC1X 8DP
020 7812 1600
Naz Project London
Sexual health and HIV support services for Black and Minority Ethnic (BME) communities in London
Naz Project London
Palingswick House
241 King Street
London
W6 9LP
020 8741 1879
AVERT
Information, advice and news about HIV and HIV treatment
AVERT
4 Brighton Road
Horsham
West Sussex
RH13 5BA
The Body
Large US based HIV information resource
Treatment information and advice
NAM / Aidsmap
Comprehensive and accurate online and printed information and news about living with HIV and HIV treatment
NAM
Lincoln House
1 Brixton Road
London
SW9 6DE
UK
020 7840 0050
Terrence Higgins Trust (THT)
The largest HIV and AIDS charity in the UK offering wide range of HIV information and support services
THT Direct: 0845 12 21 200
Monday to Friday 10am – 10pm
Saturday & Sunday 12noon – 6pm
Terrence Higgins Trust
314-320 Gray's Inn Road
London
WC1X 8DP
020 7812 1600
HIV i-Base
Offering comprehensive and easy to follow online and printed guides to HIV treatment
Treatment information phoneline: 0808 800 6013
Monday to Wednesday 12noon - 4pm
HIV i-Base
3rd Floor East,
Thrale House,
44-46 Southwark Street
London
SE1 1UN
020 7407 8488
AVERT
Information, advice and news about HIV and HIV treatment
AVERT
4 Brighton Road
Horsham
West Sussex
RH13 5BA
The Body
Large US based HIV information resource
Support for HIV positive gay men
Terrence Higgins Trust (THT)
The largest HIV and AIDS charity in the UK offering wide range of HIV information and support services
THT Direct: 0845 12 21 200
Monday to Friday 10am – 10pm
Saturday & Sunday 12noon – 6pm
Terrence Higgins Trust
314-320 Gray's Inn Road
London
WC1X 8DP
020 7812 1600
Naz Project London
Sexual health and HIV support services for Black and Minority Ethnic (BME) communities in London
Naz Project London
Palingswick House
241 King Street
London
W6 9LP
020 8741 1879
Positive East
Providing comprehensive and co-ordinated practical and emotional support for those people living with and affected by HIV in East London. Support is provided by one-to-one appointments and groups. Positive Self Management courses are available, which aim to increase self esteem and control, give a more positive outlook, reduce isolation and increase the ability of HIV positive people to communicate with health professionals. Recently Diagnosed courses available.
www.positiveeast.org.uk
www.gaymenswellbeing.com
020 7791 2855
General enquiries: info@positiveeast.org.uk
Gay men’s team:
gaymen@positiveeast.org.uk
Positive Self Management courses: 020 8694 9988 xtn 208
Signpost East London
Confidential telephone helpline operated by the Gay Men’s team of Positive East. Provides basic information on HIV, sexually transmitted infections (STIs) and third party hate crime reporting for men who have sex with men living in East London.
020 7790 5795
Tuesdays and Thursdays from 6.30pm to 8.30pm
signpost@positiveeast.org.uk
www.gaymenswellbeing.com/signpost
The Positive Place
A range of support services in South London designed to bring positive people together to share experiences, develop new skills and improve existing ones, and live well with HIV.
52 Deptford Broadway
London
SE8 4PH
020 8694 9988
Sexual health information, advice & counselling
www.counselling-directory.org.uk
A support network of UK counsellors and psychotherapists, with information on their training and experience, areas of counselling covered, fees and contact details. This service is free, confidential and easy to use.
GMFA
The leading UK gay men’s health charity, providing sexual health information specifically for gay men through our Sex and Sexual Health website
Terrence Higgins Trust (THT)
The largest HIV and AIDS charity in the UK offering wide range of HIV information and support services
THT Direct: 0845 12 21 200
Monday to Friday 10am – 10pm
Saturday & Sunday 12noon – 6pm
Information about Hepatitis: www.hepinfo.org
Terrence Higgins Trust
314-320 Gray's Inn Road
London
WC1X 8DP
020 7812 1600
PACE
Promoting the mental health and emotional wellbeing of the lesbian, gay, bisexual and transgender community
34 Hartham Road
London
N7 9LJ
020 7700 1323
Naz Project London
Sexual health and HIV support services for Black and Minority Ethnic (BME) communities in London
Naz Project London
Palingswick House
241 King Street
London
W6 9LP
020 8741 1879
Positive East
Providing comprehensive and co-ordinated practical and emotional support for those people living with and affected by HIV in East London. Support is provided by one-to-one appointments and groups. Recently Diagnosed courses available.
www.positiveeast.org.uk
www.gaymenswellbeing.com
020 7791 2855
General enquiries: info@positiveeast.org.uk
Gay men’s team:
gaymen@positiveeast.org.uk
Signpost East London
Confidential telephone helpline operated by the Gay Men’s team of Positive East. Provides basic information on HIV, sexually transmitted infections (STIs) and third party hate crime reporting for men who have sex with men living in East London.
020 7790 5795
Tuesdays and Thursdays from 6.30pm to 8.30pm
signpost@positiveeast.org.uk
www.gaymenswellbeing.com/signpost
The Positive Place
A range of support services in South London designed to bring positive people together to share experiences, develop new skills and improve existing ones, and live well with HIV.
52 Deptford Broadway
London
SE8 4PH
020 8694 9988
Relationship support
PACE
Promoting the mental health and emotional wellbeing of the lesbian, gay, bisexual and transgender community
34 Hartham Road
London
N7 9LJ
020 7700 1323
Terrence Higgins Trust (THT)
The largest HIV and AIDS charity in the UK offering wide range of HIV information and support services
THT Direct: 0845 12 21 200
Monday to Friday 10am – 10pm
Saturday & Sunday 12noon – 6pm
Terrence Higgins Trust
314-320 Gray's Inn Road
London
WC1X 8DP
020 7812 1600
Positive East
Providing comprehensive and co-ordinated practical and emotional support for those people living with and affected by HIV in East London. Support is provided by one-to-one appointments and groups. Recently Diagnosed courses available.
www.positiveeast.org.uk
www.gaymenswellbeing.com
020 7791 2855
General enquiries: info@positiveeast.org.uk
Gay men’s team:
gaymen@positiveeast.org.uk
Signpost East London
Confidential telephone helpline operated by the Gay Men’s team of Positive East. Provides basic information on HIV, sexually transmitted infections (STIs) and third party hate crime reporting for men who have sex with men living in East London.
020 7790 5795
Tuesdays and Thursdays from 6.30pm to 8.30pm
signpost@positiveeast.org.uk
www.gaymenswellbeing.com/signpost
Naz Project London
Sexual health and HIV support services for Black and Minority Ethnic (BME) communities in London
Naz Project London
Palingswick House
241 King Street
London
W6 9LP
020 8741 1879
Relate
Offering advice, relationship counselling, sex therapy, workshops, mediation, consultations and support face-to-face, by phone and through their website.
Relate Direct: 08451 30 40 16
www.relate.org.uk
Email a counsellor service available through their website.
Monday - Thursday: 9am - 7pm
Friday: 9am - 5pm
Saturday: 9am - 1pm
Face to face appointments: 0845 456 1310
Relationship counselling for London
Providing relationship counselling and sex therapy in London regardless of sexual orientation.
0800 652 2342
Employment and benefits advice
Terrence Higgins Trust (THT)
The largest HIV and AIDS charity in the UK offering wide range of HIV information and support services
THT Direct: 0845 12 21 200
Monday to Friday 10am – 10pm
Saturday & Sunday 12noon – 6pm
Terrence Higgins Trust
314-320 Gray's Inn Road
London
WC1X 8DP
020 7812 1600
PACE
Promoting the mental health and emotional wellbeing of the lesbian, gay, bisexual and transgender community
34 Hartham Road
London
N7 9LJ
020 7700 1323
Positive East
Providing comprehensive and co-ordinated practical and emotional support for those people living with and affected by HIV in East London. Employment support provided by one-to-one advice and training courses.
www.positiveeast.org.uk
www.gaymenswellbeing.com
020 7791 2855
General enquiries: info@positiveeast.org.uk
Gay men’s team:
gaymen@positiveeast.org.uk
Citizens Advice Bureau (CAB)
Helping people resolve their legal, money and other problems by providing free information and advice from over 3,000 locations
Online advice guide: www.adviceguide.org.uk
TCell
Providing information and advice around the review of DLA awarded under the ‘special rules’
www.hivbenefits.co.uk
hivdlareview.blogspot.com
Housing advice
Terrence Higgins Trust (THT)
The largest HIV and AIDS charity in the UK offering wide range of HIV information and support services
THT Direct: 0845 12 21 200
Monday to Friday 10am – 10pm
Saturday & Sunday 12noon – 6pm
Terrence Higgins Trust
314-320 Gray's Inn Road
London
WC1X 8DP
020 7812 1600
Stonewall Housing
2A Leroy House
436 Essex Road
London
N1 3QP
Advice line: 020 7359 5767
During office hours
Albert Kennedy Trust
Supporting lesbian, gay, bisexual and transgender homeless young people
The Albert Kennedy Trust
Unit 305a Hatton Square
16/16a Baldwins Gardens
London
EC1N 7RJ
London: 020 7831 6562
london@akt.org.uk
Manchester: 0161 228 3308
manchester@akt.org.uk
Shelter
The housing and homelessness charity providing housing advice and support
For urgent advice call 0808 800 4444
8am-midnight, seven days a week
Supporter helpdesk and general enquiries 0845 458 4590
Monday-Friday 9am-9pm and Saturday 9am-1pm
Positive East
Providing comprehensive and co-ordinated practical and emotional support for those people living with and affected by HIV in East London.
www.positiveeast.org.uk
www.gaymenswellbeing.com
020 7791 2855
General enquiries: info@positiveeast.org.uk
Gay men’s team:
gaymen@positiveeast.org.uk
Naz Project London
Sexual health and HIV support services for Black and Minority Ethnic (BME) communities in London
Naz Project London
Palingswick House
241 King Street
London
W6 9LP
020 8741 1879
Citizens Advice Bureau (CAB)
Helping people resolve their legal, money and other problems by providing free information and advice from over 3,000 locations
Online advice guide: www.adviceguide.org.uk
Financial advice
Terrence Higgins Trust (THT)
The largest HIV and AIDS charity in the UK offering wide range of HIV information and support services
THT Direct: 0845 12 21 200
Monday to Friday 10am – 10pm
Saturday & Sunday 12noon – 6pm
Terrence Higgins Trust
314-320 Gray's Inn Road
London
WC1X 8DP
020 7812 1600
Positive Finance
Online financial advice specifically tailored for people living with HIV.
Citizens Advice Bureau (CAB)
Helping people resolve their legal, money and other problems by providing free information and advice from over 3,000 locations
Online advice guide: www.adviceguide.org.uk
Consumer Credit Counselling Service (CCCS)
Free and confidential debt advice and support
0800 138 1111
Monday to Friday 8am to 8pm.
Consumer Credit Counselling Service
Wade House
Merrion Centre
Leeds
LS2 8NG
National Debtline
Provides free confidential and independent advice on how to deal with debt problems
0808 808 4000
Monday to Friday 9am to 9pm
Saturday 9.30am to 1pm
24-hour voicemail
Capitalise
London’s debt advice partnership
020 7392 2942
Hardship
Crusaid
Hardship grants for essentials such as food, clothing and heating supporting those people living with HIV in poverty who have nowhere else to turn.
1-5 Curtain Road
London
EC2A 3JX
020 7539 3880
Drugs and alcohol advice and support
Hungerford Drug Project – Antidote LGBT
Information and support exclusively to lesbian, gay, bisexual or transgendered (LGBT) people around drugs and alcohol. Based in Soho.
www.thehungerford.org/antidote.asp
Antidote LGBT
Grainne Whalley (Team Leader)
Turning Point Hungerford Drug Project
32a Wardour Street
Soho
London
020 7437 3523
grainne.whalley@turning-point.co.uk
Drug and Alcohol Service for London (DASL)
Formerly Alcohol East. Provides a range of services for people affected by drugs or alcohol.
Capital House
134-138 Romford Road
Stratford
London
E15 4LD
020 8257 3068
Community Drug Project (CDP)
Drug treatment services in Wandsworth, Lambeth, Southwark, Lewisham and Greenwich.
www.communitydrugproject.org.uk
020 7277 4580
Druglink Hammersmith & Fulham
The Old Coach House
103a Devonport Road
London
W12 8PB
020 8749 6799
Druglink.directaccess@turning-point.co.uk
Westminster Drug Project
Provides information, advice, counselling and treatment services to drug users across London.
103 Kingsway
Holborn
London
WC2B 6QX
020 7421 3100
Release
Offers a range of specialist services to professionals and the public concerning drugs and the law.
Helpline: 0845 4500 215
Monday-Friday 11.00am to 1.00pm
388 Old Street
London
EC1V 9LT
FRANK
Free and confidential information about drugs
Talk to FRANK: 0800 77 66 00
24 hour helpline
Narcotics Anonymous
Fellowship of men and women for whom drugs had become a major problem. Recovering addicts who meet regularly to help each other stay clean.
0845 373 3366
Cocaine Anonymous
Fellowship of men and women for whom cocaine had become a major problem. Recovering addicts who meet regularly to help each other stay clean
Helpline: 0800 612 0225
Monday – Sunday 10am – 10pm
Alcoholics Anonymous
National Helpline: 0845 769 7555
www.alcoholics-anonymous.org.uk
Alcohol Concern
Works to reduce the incidence and costs of alcohol-related harm and to increase the range and quality of services available to people with alcohol-related problems.
Drinkline: 0800 917 8282
Sussed (Steroid Users’ Support Service)
Drop-in service and information about steroid use.
First Friday of each month, 6pm – 9pm
CLASH
11 Warwick Street
Piccadilly
London
W1
020 7734 1794
Smoking cessation
GMFA
Smoking cessation courses specifically tailored for gay men.
GMFA
Unit 43
Eurolink Centre
49 Effra Road
London
SW2 1BZ
020 7738 3712
Positive East
Providing comprehensive and co-ordinated practical and emotional support for those people living with and affected by HIV in East London. One-to-one service for anyone living with or affected by HIV.
www.positiveeast.org.uk
www.gaymenswellbeing.com
020 7791 2855
General enquiries: info@positiveeast.org.uk
Gay men’s team:
gaymen@positiveeast.org.uk
The Positive Place
A range of support services in South London designed to bring positive people together to share experiences, develop new skills and improve existing ones, and live well with HIV.
52 Deptford Broadway
London
SE8 4PH
020 8694 9988
NHS Stop Smoking Services
For advice about stopping smoking, and to find local NHS stop smoking services:
Quit
Independent charity whose aim is to save lives by helping smokers to stop.
Quitline: 0800 00 22 00
Mental health advice and support
The Eddie Surman Trust / Positiveline
Support for young people in particular who are HIV positive and may be feeling suicidal
Positiveline: 0800 169 6806
Monday to Friday 11am – 10pm
Saturday and Sunday 4pm – 10pm
The Eddie Surman Trust
359 Southwyck House
Clarewood Walk
London
SW9 8TT
020 7738 6893
PACE
Promoting the mental health and emotional wellbeing of the lesbian, gay, bisexual and transgender community
34 Hartham Road
London
N7 9LJ
020 7700 1323
Positive East
Providing comprehensive and co-ordinated practical and emotional support for those people living with and affected by HIV in East London. One-to-one service for anyone living with or affected by HIV.
www.positiveeast.org.uk
www.gaymenswellbeing.com
020 7791 2855
General enquiries: info@positiveeast.org.uk
Gay men’s team:
gaymen@positiveeast.org.uk
Samaritans
Confidential emotional support 24 hours a day
Support by phone: 08457 90 90 90
Support by email: jo@samaritans.org
Support by post:
Chris
P.O. Box 90 90
Stirling
FK8 2SA
Sane
UK charity concerned with improving the lives of everyone affected by mental illness.
Saneline: 0845 767 8000
Monday – Sunday, 1pm to 11pm
1st Floor Cityside House
40 Adler Street
London
E1 1EE
020 7375 1002
Depression Alliance
The leading UK charity for people affected by depression.
212 Spitfire Studios
63 - 71 Collier Street
London
N1 9BE
0845 123 23 20
information@depressionalliance.org
Mind
The leading mental health charity in England and Wales
MindinfoLine: 0845 766 0163
Monday to Friday 9.15am to 5.15pm
Mind
PO Box 277
Manchester
M60 3XN
Discrimination
Naz Project London
Sexual health and HIV support services for Black and Minority Ethnic (BME) communities in London
Naz Project London
Palingswick House
241 King Street
London
W6 9LP
020 8741 1879
Terrence Higgins Trust (THT)
The largest HIV and AIDS charity in the UK offering wide range of HIV information and support services
THT Direct: 0845 12 21 200
Monday to Friday 10am – 10pm
Saturday & Sunday 12noon – 6pm
Terrence Higgins Trust
314-320 Gray's Inn Road
London
WC1X 8DP
020 7812 1600
Disability Rights Commission (DRC)
An independent body established in April 2000 by Act of Parliament to stop discrimination and promote equality of opportunity for disabled people.
Telephone: 08457 622 633
Textphone: 08457 622 644
Monday to Friday 8am to 8pm
DRC Helpline
FREEPOST MID02164
Stratford upon Avon
CV37 9BR
Stonewall
Tower Building
York Road
London
SE1 7NX
020 7593 1850
Citizens Advice Bureau (CAB)
Helping people resolve their legal, money and other problems by providing free information and advice from over 3,000 locations
Online advice guide: www.adviceguide.org.uk
Complementary and alternative therapies
Terrence Higgins Trust (THT)
The largest HIV and AIDS charity in the UK offering wide range of HIV information and support services
THT Direct: 0845 12 21 200
Monday to Friday 10am – 10pm
Saturday & Sunday 12noon – 6pm
Terrence Higgins Trust
314-320 Gray's Inn Road
London
WC1X 8DP
020 7812 1600
Complementary Health Trust
The Complementary Health Trust exists to support people with severe health issues through the use of complementary therapies.
PO Box 32879
London
N1 3QX
Office: 020 7704 1555
Clinic: 020 7704 1777
Positive East
Providing comprehensive and co-ordinated practical and emotional support for those people living with and affected by HIV in East London. Access to therapies is based on an assessment related to health need.
www.positiveeast.org.uk
www.gaymenswellbeing.com
020 7791 2855
General enquiries: info@positiveeast.org.uk
Gay men’s team:
gaymen@positiveeast.org.uk
The Positive Place
A range of support services in South London designed to bring positive people together to share experiences, develop new skills and improve existing ones, and live well with HIV.
52 Deptford Broadway
London
SE8 4PH
020 8694 9988
Black and ethnic minority HIV positive gay men
Naz Project London
Sexual health and HIV support services for Black and Minority Ethnic (BME) communities in London
Naz Project London
Palingswick House
241 King Street
London
W6 9LP
020 8741 1879
PACE
Promoting the mental health and emotional wellbeing of the lesbian, gay, bisexual and transgender community
34 Hartham Road
London
N7 9LJ
020 7700 1323
Positive East
Providing comprehensive and co-ordinated practical and emotional support for those people living with and affected by HIV in East London. Himat – a group for gay and bisexual South Asian men regardless of HIV status
www.positiveeast.org.uk
www.gaymenswellbeing.com
020 7791 2855
General enquiries: info@positiveeast.org.uk
Gay men’s team:
gaymen@positiveeast.org.uk
Young HIV positive gay men
Health Initiatives
Providing peer support to all young people living with HIV/AIDS up to the age of 27
Freephone Helpline: 0800 298 3099
26 Bedford House
Solon New Road
London
SW4 7NS
020 7733 9391
Terrence Higgins Trust (THT)
The largest HIV and AIDS charity in the UK offering wide range of HIV information and support services
THT Direct: 0845 12 21 200
Monday to Friday 10am – 10pm
Saturday & Sunday 12noon – 6pm
Terrence Higgins Trust
314-320 Gray's Inn Road
London
WC1X 8DP
020 7812 1600
Naz Project London
Sexual health and HIV support services for Black and Minority Ethnic (BME) communities in London
Naz Project London
Palingswick House
241 King Street
London
W6 9LP
020 8741 1879
Workshops and courses
GMFA
Free courses specifically tailored for gay men.
GMFA
Unit 43
Eurolink Centre
49 Effra Road
London
SW2 1BZ
020 7738 3712
PACE
Promoting the mental health and emotional wellbeing of the lesbian, gay, bisexual and transgender community
www.pacehealth.org.uk
Information can also be found at:
www.gmfa.org.uk/gwk
34 Hartham Road
London
N7 9LJ
020 7700 1323
Terrence Higgins Trust (THT)
The largest HIV and AIDS charity in the UK offering wide range of HIV information and support services
THT Direct: 0845 12 21 200
Monday to Friday 10am – 10pm
Saturday & Sunday 12noon – 6pm
www.tht.org.uk
Information can also be found at:
www.gmfa.org.uk/gwk
Terrence Higgins Trust
314-320 Gray's Inn Road
London
WC1X 8DP
020 7812 1600
Positive East – ‘Workshops on Thursdays’
Informal arts-based workshops for gay and bisexual men, regardless of HIV status. Devised to suit all levels of expertise. Course details vary, check for details and session dates.
www.positiveeast.org.uk
www.gaymenswellbeing.com
020 7791 2855
General enquiries: info@positiveeast.org.uk
Gay men’s team:
gaymen@positiveeast.org.uk
HIV and GUM clinics
To find your nearest HIV or GUM clinic, go to the London clinic guide on GMFA’s London services website:
www.gmfa.org.uk/londonservices/clinics
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